Returns/Exchange Policy

In the realm of exquisite adornments, where each piece tells a story of elegance and artistry, we understand that the journey of selecting the perfect jewel is as significant as the jewel itself. Thus, we present our Return and Exchange Policy, crafted with the utmost consideration for our discerning clientele.

  • Returns

Our commitment to your satisfaction is unwavering. Should you find that your selection does not resonate with your expectations, we offer a generous 90-day return policy from the date of purchase. This period allows you to reflect upon your choice, ensuring that it harmonizes with your personal aesthetic and lifestyle. To initiate a return, we kindly request that the item be in its original condition, accompanied by all packaging and documentation, thus preserving the integrity of the exquisite craftsmanship that defines our collection.

  • Exchanges

For those who seek to explore the enchanting world of our semi-mount engagement rings, we extend a remarkable 365-day exchange policy for items of equal value. This provision is designed to accommodate the evolving desires of our esteemed patrons, allowing you to exchange your chosen piece for another that may better encapsulate your vision of love and commitment. We invite you to indulge in the luxury of choice, confident that each exchange will be met with the same meticulous attention to detail and artistry that characterizes our offerings.

 

  • The Process

To facilitate a seamless return or exchange experience, we encourage you to reach out to our dedicated customer service team, who will guide you through the necessary steps with grace and efficiency. Our aim is to ensure that your experience remains as exquisite as the jewelry we offer, reflecting our unwavering dedication to your satisfaction.

  • Conclusion

In the world of fine jewelry, where each piece is a testament to timeless elegance, we recognize that the journey of selection is deeply personal. Our Return and Exchange Policy is designed to honor this journey, providing you with the assurance that your investment in beauty is safeguarded. We invite you to explore our collection with confidence, knowing that your satisfaction is our paramount concern.